What’s a fiber wig??

Frequently Asked Questions (FAQs)

1. What is a fiber wig?

Our fiber wigs are made from advanced Bio-based fibers that look and feel identical to human hair making them 100% vegan. Unlike traditional synthetic wigs that are made with Plastic fibers, they can be styled with heat, washed, and restored for long-lasting wear.

2. Are your wigs heat-safe?

Yes! Kelly Wigs fiber wigs are heat-resistant up to 400°F (200°C). You can safely use flat irons, curling wands, and blow dryers to achieve your desired look.

3. How long do Kelly Wigs fiber wigs last?

With proper care, our fiber wigs can last 6–12 months depending on wear frequency and maintenance.

4. How do I care for my wig?

    •    Gently detangle with a wide-tooth comb or wig brush.

    •    Wash in cool water with sulfate-free shampoo and conditioner.

    •    Blow drying is okay on med

    •    Store in a satin/silk bag or box when not in use.

5. Can I return or exchange my wig?

For hygiene and safety reasons, all sales are final. Refunds are only eligible if approved by our company within 48 hours of package delivery. Please see our full Refund Policy for details.

6. Do you ship internationally?

Yes, we ship worldwide using USPS, DHL, UPS, and FedEx. Shipping times may vary depending on your country.

7. How long will my order take to arrive?

Processing takes 1–8 business days. Delivery typically takes an additional 2–4 business days depending on your location and shipping carrier.

8. What makes Kelly Wigs different?

Our wigs are 100% vegan, cruelty-free, and crafted from high-quality fiber designed to mimic natural hair with superior longevity, styling flexibility, and affordability compared to human hair wigs.